Understanding your plan
Understanding the NDIS in South Australia
New to the NDIS, or trying to work out where support fits in your plan? Here's a starting point. Our Adelaide team can explain Vana Care's services and talk through the help you're looking for.
What Is the NDIS?
The National Disability Insurance Scheme (NDIS) funds eligible disability supports. A participant's plan sets out their funding. That support might help with daily tasks, getting out in the community or building skills, depending on the plan and NDIS rules.
You have choices about your providers and support. Those choices still need to fit your plan, funding and the rules that apply.
Who Is Eligible for NDIS Support?
The NDIA decides eligibility. The requirements include:
- Be under 65 years old when you apply
- Live in Australia and be an Australian citizen, permanent resident or Protected Special Category Visa holder
- Meet the disability requirements, early intervention requirements or both
Not sure where to start? Your local NDIS partner can help you understand the requirements. You can also ask us about Vana Care's services. Get in touch and we will point you in the right direction.
What Can Your NDIS Plan Fund?
Depending on your plan and the NDIS rules, funded support may include:
- Daily living: personal care, meal preparation and household tasks through in-home support
- Community access: social outings, group activities and skill building through community access support
- Supported Independent Living: ongoing support in your own home, up to 24/7
- Transport to appointments, work or social events
- Capacity building to develop life skills and independence
Every plan is different. We can discuss the support you want from Vana Care and the pricing involved. To start an enquiry, our support enquiry form collects the details our intake team needs to review your request.
How Vana Care Supports You
We start by listening to what you need and how you like things done. Then we check safety, funding, location, shift times and suitable workers. That includes:
- A contact to talk through your support and preferences
- Worker options assessed against your needs and preferences
- Scheduling agreed around support needs and availability
- Regular check-ins to make sure everything is working
We'll explain what needs to be agreed before support can start, whether you're new to the NDIS or changing providers.
NDIS questions we hear most
A few answers about funding, enquiries and changing providers.
How do I know if I'm eligible for NDIS support?
The NDIA checks age, residence and disability or early intervention requirements. You must be under 65 when you apply and meet the relevant criteria. Your local NDIS partner can help you work through eligibility.
Can I switch to Vana Care from another NDIS provider?
You can ask to change providers. Check the notice and exit terms in your current service agreement first. We'll explain Vana Care's intake process and check funding, safety and worker availability. Agree on the transition with both providers to reduce the chance of a gap.
What if my needs change after my plan is set?
If your needs change, contact your NDIS contact or support coordinator to discuss whether your plan needs to change. We can provide information about the support Vana Care delivers. The NDIA decides any change to your plan.
Do I need a referral to use Vana Care?
No referral needed. If you have an active NDIS plan, contact us directly. If you do not have a plan yet, we can point you in the right direction to get started.
What NDIS funding categories cover Vana Care services?
The relevant funding depends on the service and your plan. In-home and community access support may use the applicable Core Supports categories. We'll check the proposed support, available funding and pricing rules before agreeing on a service.
Is there a cost to use Vana Care?
Your plan needs the right funding for the help you want. We can talk through Vana's prices and proposed support with you. We'll check the available funding and NDIS rules before agreeing on the service, so you know where you stand.
Get started with Vana Care
Looking for NDIS support for yourself or someone you care about? Tell our Adelaide team what you need. We'll talk through the options and check whether we can help.
- Tell us about your support needs using the support enquiry form
- Check our suburb enquiry areas and contact the team to confirm current availability
- Read reviews from participants, families, staff and community members
Your next step
Start with a chat.
Tell us what you’d like a hand with. We can talk through your ideas, your funding and the people who could support you.