If you have an NDIS plan but aren’t sure how to put the supports together, a support coordinator may be able to help. That is a separate service from the day-to-day support Vana Care provides.
This spotlight, first published in June 2026, introduces Navigator In Reach, an Adelaide support coordination provider led by Alicia Sheppard.
What support coordination can help with
Coordination may involve understanding a plan, finding providers, discussing service agreements and helping the people in a support network communicate. The work agreed should reflect the participant’s goals and available coordination funding.
A coordinator should help you understand your options and make your own choices. You can ask about providers beyond the ones they suggest and decide who you want involved.
Learning about Navigator In Reach
Navigator In Reach’s website describes support coordination and specialist support coordination. Its about page introduces Alicia and the service’s approach.
If you’re considering contacting them, check their current availability, the locations they serve and which type of coordination suits the request. A website profile doesn’t confirm that a service can start or that a plan funds it.
Questions to bring to a first conversation
You could ask how they would help you understand your plan, how often you would hear from them and how costs are explained. It is also useful to ask who will do the work, what happens when they are away and how concerns are handled.
If several providers are involved, agree what information can be shared and who you want included. Your support should remain your decision, including when family members or professionals help you make it.
How this fits with Vana Care
Vana Care focuses on in-home support, community access and supported independent living. We don’t provide support coordination or plan management.
If you need coordination, you can contact Navigator In Reach directly to discuss the service. You can also compare other coordinators before choosing one. This spotlight is an introduction, rather than a guarantee of service availability or suitability.
If you’re looking for direct support from Vana Care, our contact page explains how to reach us and how to make a full referral.
