Skip to content
Your support workers. Your life. Your way.Let’s talk
Vana Care
Vana Care
08 7228 6202
Understanding the NDIS

NDIS Capacity Building: turning a goal into useful support

How to discuss skill-building supports, check the funding in your plan and agree what progress means to you.

Illustration: an adult practising a local bus journey with support.
AI-generated editorial illustration created for this guide.

You might want to become more comfortable travelling, preparing meals or making decisions about your support. Capacity Building funding can help with the eligible supports included in your plan to build those skills.

The useful starting point is the thing you want to do. Then check which support is funded and who is appropriately qualified to provide it.

Read the category in your plan

Capacity Building is a budget type, not permission to purchase any activity described as skill building. Your plan may name particular categories or stated supports.

The NDIA’s Capacity Building guidance explains the current arrangements. Ask your my NDIS contact if you’re unsure how your funding can be used.

Describe what you want to practise

A clear example gives the provider something to plan around. You might want to prepare one familiar lunch with less prompting, learn a bus route or understand the information in a service agreement.

Discuss what you can already do, where assistance helps and what pace suits you. The aim isn’t to compare you with someone else or remove support you still need.

Choose the right person for the work

Some goals require an allied health assessment or a specialised service. Others may involve practising an agreed routine with a support worker.

Ask what qualifications and experience are required and how different people will work together. A worker should follow agreed professional advice within their role, rather than taking over clinical work.

Agree how you’ll review it

Ask what the sessions will involve, what they cost and how you can say when something isn’t useful. Your own view of progress should be included.

A review might show that you want to try a different approach or keep assistance in place. Learning a skill is not a promise that you will no longer need support.

If your goal involves everyday support at home or in the community, tell us what you’d like to do. We can explain the direct assistance Vana Care provides and the funding details to check.