If you need to explain a support estimate, a line-by-line calculation is easier to discuss than one large total. Vana Care’s public price and quoting tool lets you search selected matched support items and enter quantities.
It is available for participants, families, referrers and providers. Using it does not create a Vana Care service booking or approve a claim.
Start with the actual support
Identify the service, unit, location, time and any shared support arrangement. A familiar item name is not enough if the item doesn’t match the assistance being delivered.
Enter the relevant quantity, such as hours or kilometres, and check the calculated total. Ask whether the quantity is per visit, weekly or for another period.
Explain what the estimate includes
Keep worker time, travel, transport and privately paid expenses clear. If a charge is not included, say so. Explain any cancellation or other claiming rules in the agreement rather than leaving the reader to guess.
An item requiring a separate quote or assessment should not be treated as a fixed hourly price simply to produce a total.
Check the source before sending a quote
The tool shows its matched 2026–27 data and source period. The NDIA pricing page now links a schedule effective 24 September 2026. Confirm the current item and rules for the service before relying on any saved estimate.
Providers remain responsible for accurate quotations and claims. The public tool does not check a participant’s plan, current balance, service agreement or eligibility for a particular purchase.
Use the appropriate next step
If you’re comparing prices, you can discuss the estimate with the provider you choose. If you want Vana Care to consider a referral, use our separate Get Support form, which gathers the participant, contact, support, funding and safety details.
That referral still needs team review. We confirm the proposed service, costs and suitable worker availability with the person before support is agreed.
