Before a conversation about your NDIS plan, write down what is working and what no longer meets your needs. Specific examples from daily life are more useful than trying to find the “right” persuasive wording.
There is no script or evidence package that guarantees a particular funding decision. The NDIA assesses the request under the applicable rules.
Describe what has changed
You might need different assistance, have a changed living arrangement or find that the current support no longer fits your circumstances. Explain when the change happened and how it affects everyday tasks.
Include the help already provided by family, workers and other services. Relevant professional reports can explain assessed needs, but should reflect your own situation rather than generic recommendations.
Organise the information
Keep your current plan, recent reports and a short list of questions together. You can ask someone you trust to help you prepare and join the conversation.
Ask for information in an accessible format and keep a record of what was discussed, any documents requested and the next step.
Understand which process you need
A plan reassessment or variation responds to a request to change a plan. An internal review asks the NDIA to reconsider a reviewable decision you disagree with. A service complaint is another route again.
The NDIA decision review guide says an internal review is generally requested within three months of receiving the decision. It also explains external review and its time limits. Read your notice and seek relevant advice promptly.
Plan support while the request is considered
Ask what funding is available now and how existing services will continue under the current arrangements. Don’t book extra support on the assumption that a requested increase will be approved.
Your my NDIS contact can explain the process. A support coordinator or advocate may help with preparation within their role.
Keep your questions and the information requested together so you can follow up with your my NDIS contact. If you need service information from Vana Care about support we provide, contact our team.
