Assistive technology is equipment or technology that helps with disability-related needs. It might assist with communication, mobility, personal care or another part of daily life.
Before buying, check that the item suits you and can be funded under your plan. A product being advertised as “NDIS approved” does not decide either question.
Describe the task first
What do you want the equipment to help you do? Where will you use it? Does it need to work with your home, transport or other equipment?
Those details help you and an appropriate advisor compare options. Depending on the item and risk, advice may come from an occupational therapist, physiotherapist, speech pathologist or another relevant professional.
Cost and risk both matter
The NDIA describes low-, mid- and high-cost assistive technology. The evidence and purchasing process depend on the item and the rules that apply. An inexpensive product can still require professional advice if its use carries risk.
Use the current NDIA buying guidance rather than assuming a general price threshold authorises any purchase.
Ask about a trial and practical fit
Where appropriate, ask whether you can try the item and what a trial costs. Check measurements, setup, training, maintenance and repair arrangements.
A supplier should explain what is included in the quote. Think about what happens if the item breaks and whether an alternative is needed while it is repaired.
Check the plan before ordering
Confirm the relevant budget, any evidence or quote requirements and whether approval is needed. Don’t purchase first on the assumption that a later claim will be accepted.
Keep the quote, advice and agreed instructions. If workers will assist you to use the item, ask how they are prepared and who updates instructions when something changes.
If you want help using equipment during daily support, talk with our team about the task and current instructions. We can explain the worker preparation needed for the assistance you’re requesting.
