An individual support plan records how a provider will support you day to day. It is different from your NDIS plan, which describes funded supports and budgets.
A useful support plan tells workers what assistance is agreed, how you prefer it offered and what they need to know before a visit. It should be planned with you.
A fictional example
The following example is for discussion. It is not an assessment, clinical instruction or approval to claim a support.
| Part of the plan | Example |
|---|---|
| What I want | I want to prepare a lunch I enjoy at home. |
| What I already do | I choose the meal and collect familiar ingredients. |
| Help I want | Help reading the recipe and preparing ingredients safely. |
| My preferences | Give me one instruction at a time and time to respond. |
| Agreed activity | Prepare the chosen meal together during the agreed visit. |
| Safety information | Follow any current equipment or mealtime instructions relevant to me. |
| Review | Ask me what was useful and what I want done differently. |
The actual plan would need the person’s own details, appropriate professional advice where required and confirmation of the support, time and responsibilities.
Include more than the task
Record communication preferences, consent for sharing information and who the person wants involved. Explain how changes are agreed and what happens if a visit is disrupted.
Workers need current information. Ask how updates are recorded and how replacement staff receive the instructions relevant to their role.
Keep clinical and funding decisions separate
A support plan cannot authorise medication changes, replace a behaviour support plan or decide NDIS eligibility. Refer those matters to the appropriately authorised person or professional.
Costs, cancellations and the agreement between you and a provider belong in the service agreement. Funding still needs to match your NDIS plan and current rules.
Review it in your own words
Ask whether the plan sounds like you and describes assistance you actually want. You can request a different format or have someone help you read it.
The NDIS Commission support planning standard explains participant involvement. For Vana Care support, contact our team about what you need and how you’d like the conversation to happen.
